Legal notice

Legal Notice

Effective Date: [11/7/2026]

Welcome to WELUGOO ("WELUGOO", "we", "our", or "us"). This Legal Notice provides important information regarding the ownership, operation, and use of our website. By accessing or using our website, you acknowledge that you have read and understood this Legal Notice.

Business Information

Business Name: WELUGOO

Website: https://welugoo.com

Customer Support Email: support@welugoo.com

Website Ownership

This website is owned and operated by WELUGOO.

All content, products, services, and information available on this website are provided for lawful commercial purposes and are subject to applicable laws and regulations.

Intellectual Property

Unless otherwise stated, all content on this website is the exclusive property of WELUGOO or its licensors, including but not limited to:

  • Logos

  • Brand names

  • Product descriptions

  • Website design

  • Graphics

  • Images

  • Icons

  • Videos

  • Text

  • Layout

  • Digital downloads

These materials are protected by applicable copyright, trademark, and intellectual property laws.

You may not:

  • Copy

  • Reproduce

  • Modify

  • Distribute

  • Publish

  • Sell

  • Republish

  • Exploit

any part of this website without prior written permission from WELUGOO.

Product Information

We make every reasonable effort to ensure that all product descriptions, pricing, specifications, photographs, and availability information are accurate.

However, we do not warrant that:

  • Product descriptions are error-free.

  • Colours displayed on your device will exactly match the actual product.

  • Packaging will always be identical to product images.

  • Product specifications will never change.

We reserve the right to correct errors, inaccuracies, or omissions without prior notice.

Pricing Disclaimer

Prices displayed on this website may change without notice.

In the event of an obvious pricing error, WELUGOO reserves the right to:

  • Cancel the order

  • Correct the pricing

  • Issue a full refund where payment has already been received

Availability

All products are offered subject to availability.

We reserve the right to:

  • Limit quantities

  • Discontinue products

  • Refuse orders

  • Modify product offerings at any time

External Links

Our website may contain links to third-party websites for your convenience.

These websites operate independently of WELUGOO.

We are not responsible for:

  • Third-party content

  • Privacy practices

  • Security

  • Products or services offered by external websites

Accessing third-party websites is at your own risk.

Limitation of Liability

To the maximum extent permitted by applicable law, WELUGOO shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of this website

  • Inability to use this website

  • Product delays

  • Technical interruptions

  • Third-party services

  • Shipping delays beyond our reasonable control

Nothing in this Legal Notice excludes or limits liability where such exclusion is prohibited by law.

Website Availability

While we strive to maintain uninterrupted access, we do not guarantee that this website will always be:

  • Available

  • Error-free

  • Secure

  • Free from viruses or harmful components

Maintenance, updates, or technical issues may temporarily affect website availability.

Security

Although we implement appropriate security measures, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Customers are responsible for safeguarding their own devices, passwords, and account credentials.

Acceptable Use

Users agree not to:

  • Violate any applicable law.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or code.

  • Interfere with website functionality.

  • Use automated tools to scrape or copy website content without permission.

  • Engage in fraudulent or abusive activity.

We reserve the right to restrict or terminate access for violations of these conditions.

Product Use

Customers are responsible for using all products safely and in accordance with any instructions provided.

WELUGOO is not responsible for damage or injury resulting from misuse, improper installation, or use contrary to the manufacturer's instructions.

If purchasing pet products, customers remain responsible for supervising their pets and selecting products appropriate for their pet's size, age, health, and behaviour.

Health and Safety Disclaimer

Information provided on this website regarding pet care is intended for general informational purposes only.

It is not veterinary advice and should not replace consultation with a qualified veterinarian.

If your pet is ill, injured, or experiencing a medical emergency, seek advice from a licensed veterinary professional.

International Sales

WELUGOO serves customers in multiple countries.

Customers are responsible for complying with any local laws, regulations, customs requirements, or import restrictions that apply in their jurisdiction.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing Law

This Legal Notice shall be interpreted in accordance with the laws governing WELUGOO's business operations, except where mandatory consumer protection laws in your country of residence apply and cannot legally be excluded.

Changes to This Legal Notice

WELUGOO reserves the right to update this Legal Notice at any time.

Any changes become effective immediately upon publication on this website unless otherwise stated.

We encourage customers to review this page periodically.

Contact Information

If you have questions regarding this Legal Notice, please contact us:

WELUGOO

Website: https://welugoo.com

Email: support@welugoo.com

Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT)

Final Recommendation

For your Shopify store, your legal pages should work together as a complete set. Alongside this Legal Notice, make sure you also publish:

  • Terms of Service

  • Privacy Policy

  • Shipping Policy

  • Return & Refund Policy

  • Cookie Policy (especially important for UK and EU visitors because of cookie consent requirements)